FAQs

An MSP is the service and management layer behind a contingent workforce program. A VMS is the technology used to manage and track workforce activity. Organizations often use both together: the MSP manages the program while the VMS provides the workflows, automation, and data.

Companies typically consider an MSP when their external workforce becomes difficult to manage across multiple suppliers, locations, rates, processes, invoices, and compliance requirements.

Not necessarily. An MSP typically coordinates and manages the staffing supplier ecosystem rather than simply replacing it. The objective is to create consistent processes, supplier accountability, and centralized program management.

HR, Procurement, Finance, Operations, hiring managers, and executive leadership can all benefit from greater workforce visibility and more consistent external labor processes.

A VMS can manage staffing suppliers, job orders, candidates, workers, assignments, timecards, expenses, approvals, invoices, workforce requirements, and program reporting within one system.

Organizations use a VMS to create more consistent workforce processes, improve supplier management, centralize workforce data, increase spend visibility, and reduce the manual work associated with managing external labor.

A VMS is the technology used to manage an external workforce program. An MSP is a service provider that manages some or all of the program's day-to-day operations. Organizations can use a VMS independently or combine VMS technology with MSP services.

Yes. Supplier management is a core part of the SourceNow VMS experience, allowing organizations to coordinate staffing suppliers and workforce activity within one platform.

You can ask Saaji questions about information available within your VMS, such as workforce spend, suppliers, performance and fill rates. Saaji can also provide guidance on using the platform.

No. Saaji is integrated directly into the SourceNow VMS experience, so users don't need to switch between separate systems.

Yes. Saaji can provide user support and step-by-step guidance for tasks within the VMS.

Yes. SourceNow is continuing to expand Saaji's capabilities, with the longer-term goal of moving from answering questions and analyzing data toward assisting with workforce-management actions.

Yes. SourceNow provides a centralized environment for managing multiple staffing partners and creating more consistent workflows across your supplier network.

Yes. SourceNow can help organizations manage workforce activity across multiple facilities and locations while maintaining centralized visibility and control.

SourceNow publicly lists multi-language and multi-currency functionality as part of the VMS platform, along with support for scalable workforce programs.

Yes. Organizations can manage their existing supplier relationships through SourceNow rather than having to replace their entire staffing network.