Privacy Policy

1. Introduction

At SourceNow, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data, including any information shared through our SMS notification service. By using our services, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect contact information (name, phone number, email address), account information (username, password, and related account details), service details (scheduled visits, service preferences, and other related data), and technical data (IP address, browser type, and usage information collected through cookies or similar technologies). We collect this information when you opt into our SMS notifications, fill out forms on our website, or interact with our services through phone, email, or SMS.

3. Purpose of SMS Notifications

Our SMS notifications are designed to remind you of scheduled visits, and to inform you of upcoming services, payment reminders, and other essential notifications related to SourceNow.

4. How We Use Your Information

We use your personal data to provide and manage our SMS notification services, ensure effective communication about your services, payments, and updates, and maintain compliance with legal and regulatory requirements. We do not sell, rent, or share your personal data with third parties for marketing purposes.

5. Disclosure of Information

We may share your data with service providers (platform providers, phone companies, and vendors assisting in delivering SMS notifications) and affiliates and subsidiaries (entities under common ownership with SourceNow, subject to the same privacy standards). Text messaging originator opt-in data and consent will not be shared with any third parties.

6. Opt-In and Consent

By providing your phone number and opting into our SMS notifications, you confirm that you are the owner or authorized user of the provided phone number and consent to receive recurring automated text messages (SMS and MMS) from SourceNow regarding your scheduled visits, service updates, and offers. Message frequency may vary, but typically ranges between 1–5 messages per week. Consent is not required to make any purchase.

7. Opt-Out Instructions

You can opt out of our SMS notifications at any time by replying to any message with STOP, END, CANCEL, UNSUBSCRIBE, or QUIT, or by emailing us at unsubscribe@mysourcenow.com with your opt-out request. After opting out, you will receive a confirmation message, and no further messages will be sent unless you re-enroll.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including meeting legal, accounting, or reporting requirements. Once this period ends, your data will be securely deleted or anonymized.

9. Data Security

We implement robust technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse. While no system can guarantee complete security, we continually improve our practices to ensure your information remains protected.

10. Compliance with Regulations

SourceNow complies with applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines. We ensure clear instructions for managing your preferences and provide the tools necessary for opting in or out of SMS notifications.

11. Indemnification

By participating in our SMS notifications service, you agree to indemnify and hold SourceNow harmless from any claims or liabilities arising from providing a phone number not owned by you, or failing to notify us of changes to your phone number.

12. Participation Requirements

To use our SMS notification service, you must be 18 years of age or older, own a wireless device capable of two-way messaging, and subscribe to a wireless service plan that supports text messaging.

13. Dispute Resolution and Arbitration

By using our SMS notification service, you agree to resolve disputes with SourceNow on an individual basis through binding arbitration. You waive your right to a jury trial and to participate in class actions. If you disagree with these terms, do not participate in the service.

14. Modifications to the Privacy Policy

SourceNow reserves the right to update this Privacy Policy at any time. Any changes will be communicated via SMS or email. Your continued use of our services constitutes your acceptance of the updated policy.

15. Contact Information

If you have any questions or concerns about these Terms and Conditions or our privacy practices, please contact us at: Email: support@mysourcenow.com. Phone: 1.800.504.1148. Mailing Address: 301 Yamato Road, Suite 3101, Boca Raton, FL 33431.

16. Full Privacy Policy

Last Updated: January 22, 2025